DIRECTORATE GENERAL OF Vigilance // Customs & Central Excise, Headquarters Office,

Note: forwarded message attached.


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Date: Mon, 1 May 2006 05:49:57 -0700 (PDT)
From: "Venkat Kumaraswamy" <vmkumaraswamy@yahoo.com>
Subject: DIRECTORATE GENERAL OF Vigilance // Customs & Central Excise, Headquarters Office,
To: adgvigwest@cbec.gov.in, mail2vigilance@indiatimes.com
CC: vmkumaraswamy@yahoo.com, dgvig@cbec.gov.in, adgvig@cbec.gov.in, adgvignorth@cbec.gov.in, adgvigsouth@cbec.gov.in, adgvigeast@cbec.gov.in

HTML Attachment [ Download File | Save to Yahoo! Briefcase ] MUMBAI CUSTOMS need to Establish TRANSPARENCY and ACCOUNTABILITY in all areas !! INTERNET is Powerful !! Mumbai Customs should post all Officers who have worked with FRAUDSTERS on the website. ________________________ http://www.cbec.gov.in/cae/info-act/dg/vigilance.htm

DIRECTORATE GENERAL OF Vigilance

Customs & Central Excise, Headquarters Office,

1st & 2nd floor, samrat hotel,

kautilya marg, chanakyapuri,

new delhi – 21.

Fax No. 011-23370982

1 Name of the Directorate Directorate General of Vigilance
2 Name/Designation/ Address of CPIO

Sh. C. S. Rasad Addl. Director General,

Ist Floor, Samrat Hotel, Kautilya Marg, Chanakyapuri, Ph.: 011-26115725

3 Name of Districts (indicate if all parts of district are not falling under the jurisdiction As indicated below
4 Name of Sub-Divisions Tehsils /Sub-Districts of each of the above Districts) and the names of CAPIOs for each:

 

S.No District Sub-Division Name/Designation/Address of C APIO
(1) (2) (3) (4)
1 All the District in India All Sub-Division of all the districts in India     

Sh. Akhilesh KUmar Dy. Commissioner (Vig.)

Ist floor, Samarat Hotel, Kautilya Marg,

Chanakayapuri, New Delhi-21

Ph.: 011-26115731

1 Name of the Directorate

Directorate General of  Vigilance

East Zonal Unit

2 Name/Designation/ Address of CPIO

Sh. Milan Chakrabarti, Addl. Director General

44, Park Street, IInd floor,  Kolkata – 700016.

Ph.: 033-23345641

3 Name of Districts (indicate if all parts of district are not falling under the jurisdiction As indicated below
4 Name of Sub-Divisions Tehsils /Sub-Districts of each of the above Districts) and the names of CAPIOs for each:

 

S.No District Sub-Division Name/Designation/Address of C APIO
(1) (2) (3) (4)
1 All the District in India All Sub-Division of all the districts in India     

Sh P.K. Chattopadhyay, Asstt. Commissioner (Vig.),

44, Park Street, IInd floor,

Kolkata-700016

Ph.: 033-24617043

1 Name of the Directorate

Directorate General of  Vigilance

South Zonal Unit

2 Name/Designation/ Address of CPIO

Sh. B. Ravichandran, Addl. Director General, (Vig.),

Vth floor, Krishna Block, Custom House,

60, Rajaji Salai, Chennai-600001

Ph.: 044-25233063

3 Name of Districts (indicate if all parts of district are not falling under the jurisdiction As indicated below
4 Name of Sub-Divisions Tehsils /Sub-Districts of each of the above Districts) and the names of CAPIOs for each:

 

                                                        

S.No District Sub-Division Name/Designation/Address of C APIO
(1) (2) (3) (4)
1 All the District in India All Sub-Division of all the districts in India     

Sh. R. Alwan, Asstt. Commissioner (Vig.),

Vth floor, Krishna Block, Custom House,

60, Rajaji Salai, Chennai-600001

Ph.: 044-25246363

        

 

1 Name of the Directorate

Directorate General of  Vigilance

West Zonal Unit

2 Name/Designation/ Address of CPIO

Smt. Neerja Shah,  Addl. Director General, (Vig.),

4th floor, Transport House, Poona Street,

Masjid (East) Mumbai-400009

Ph.: 022-22619506

3 Name of Districts (indicate if all parts of district are not falling under the jurisdiction As indicated below
4 Name of Sub-Divisions Tehsils /Sub-Districts of each of theabove Districts) and the names of CAPIOs for each:

 

S.No District Sub-Division Name/Designation/Address of C APIO
(1) (2) (3) (4)
1 All the District in India All Sub-Division of all the districts in India     

Sh. V.H. Bathija, Dy. Commissioner,

4th floor, Transport House, Poona Street,

Masjid (East) Mumbai-400009

Ph.: 022-23742463

1 Name of the Directorate

Directorate General of  Vigilance

North Zonal Unit

2 Name/Designation/ Address of CPIO

Sh. Devendra Mishra Addl. Director General, (Vig.),

IInd floor, C.R. Building, I.P. Estate,

New Delhi – 110002.

Ph.: 011-23370006

3 Name of Districts (indicate if all parts of district are not falling under the jurisdiction As indicated below
4 Name of Sub-Divisions Tehsils /Sub-Districts of each of theabove Districts) and the names of CAPIOs for each:

 

S.No District Sub-Division Name/Designation/Address of C APIO
(1) (2) (3) (4)
1 All the District in India All Sub-Division of all the districts in India     

Sh. R.K. Sehgal,  Asstt. Commissioner (Vig.)

IInd floor, C.R. Building, I.P. Estate,

New Delhi-110002

Ph.: 011-23378540

Appellate Authority u/s 19 of Right to Information Act, 2005

Sh. Jogendra Singh, Director General

Ist Floor, Samrat Hotel, Kautilya Marg, Chanakyapuri,

New Delhi – 21. Ph.: 011-2611 5722 _______________________________________________________________

Review/Amendment of CHA Regulations

1         The Custom House Agents (CHA) are persons licenced under the CHA Licencing Regulations, 1984 to act as an agent for the transaction of any business relating to the entry or departure of conveyance or the import or export of goods at any Customs station. The CHAs perform an important task in facilitating the smooth clearance of goods at Customs Stations. In order to regulate the functioning of the CHAs, the Customs Act, 62 (Section 146) empowers the Board to make regulations. The existing Custom House Agents Licencing Regulations, 1984 (CHALR) were enacted almost two decades ago and though from time to time necessary amendments/modifications to CHALR, 84 have been brought about, there has been no paradigm shift in the content and nature of the regulations.

2         In the last 10 years the economic liberalization & globalization process has led to a demand for a systemic review of the Customs laws & procedures so as to align them with the new demands of trade and industry. In order to identify the administrative, procedural & legal bottlenecks to trade facilitation, the Government. of India had constituted a High Powered Committee (HPC), headed by the Revenue Secretary, to suggest steps to reduce the transaction cost of Indian exports. The important recommendations of the HPC on the working of CHAs are as follows:

(a)  Training of CHA employees

The HPC found that the employees of exporters/CHAs are often found standing in queues before the CMC counters in the Custom Houses for getting their data entered into the computers. Quite often the CHAs or their employees are not qualified enough to handle export documents under EDI. The erroneous entries made while filing annexure/ declaration led to delay in the processing of documents.The HPC has,therefore, recommended intensive training/awareness ,program for CHAs and their employees. The HPC has also recommended that in future employees of CHAs should be regularly screened for minimum computer literacy, before being allowed to work in the Custom Houses.

(b)   Corporatization of CHAs

The HPC also noted that the CHA Licencing Regulations were framed way back in 1984 and in the intervening period (1984-2000) there have been fundamental changes through liberalization of the economy, both in terms of policy and procedures. The HPC has, therefore, recommended that the function and utility of CHAs in the context of a liberalized economy be examined and a new set of CHAs Regulations be formulated. The HPC has also suggested the need for examining how various CHAs can be brought under one umbrella with all facilities and infrastructure to minimize costs and time.

3.         In order to bring about a qualitative improvement in the CHALR, it is proposed to review /amend the said regulations . The Importers, Exporters, CHAs, Freight Forwarders and interested parties are requested to give their suggestions/comments in the matter so as to reach Boards office by 31st of May,2002. Suggestions may be sent directly to Member (Customs), CBEC, North Block,New Delhi.

______________________________________________

GRIEVANCE REDRESSAL MECHANISM

Grievances can primarily be divided into three categories:

1.      Complaints of corrupt practices against officers

2.      Delay in decision making by officers.

3.      Grievances against merits of the decision taken by officers.

For dealing with complaints against corrupt practices by officers, the department has a separate vigilance organisation headed by the Directorate General of Vigilance. Any complaints of corruption against the officer can be logged with the D.G. Vigilance at New Delhi or the Zonal units of the Directorate of Vigilance. 

Similarly, for redressal of grievances against the merits of a decision taken by any officers, the law itself provides for remedial measures in the form of appeals, revisions etc. to the departmental officers or to the tribunal as the case may be. An order passed by the officer contains a preamble indicating the authority to whom the appeal can be made and the procedure thereof. For the details of the mechanism for appeals, revisions the relevant provisions in the Customs and Excise law may be referred.

For all other types of grievances including delays in decision making, administrative machinery exists in each Custom House/Central Excise Commissionerate to deal with such complaints. To begin with each field formation has an officer designated as the Public Relations Officer (PRO) who can be approached for seeking information on any technical or administrative matter.

For delays in decision making on the part of any officer (such as delay in assessment of a Bill of Entry, Shipping Bill or delays in sanction of refunds, drawback etc.) the aggrieved person is advised to meet the senior officers like Joint/Additional Commissioners as also the Commissioners of Customs or Central Excise as the case may be. Usually the Commissioners set apart an hour during the day to meet any member of the public without any prior appointment.

Apart from the aforesaid arrangements, a system of Public Grievance Committees (PGC) also exists in all the Custom Houses and Central Excise Commissionerates. These committees generally meet once a month and take up specific issues pertaining to delays or other matter of general interest. These committees are chaired by the concerned Commissioners of Customs and Central Excise and have representatives from the various local trade organisations as also representative of other government departments, ports etc. On request any person can be invited specially to these committees for any specific issue to be discussed. At some of the places there are different PGCs – separately for the grievances of the public sector and private sector entities.

In the Custom Houses apart from the Public Grievance Committees there is also an institution of Watch Dog Committee. This Committee, chaired by the Commissioner meets once a week and takes up all cases of grievances of individual members of the trade or the public for resolution.

There is another forum in the Commissionerates and Custom Houses in the form of Regional Advisory Committees. These committees generally meet once a quarter and take up issues of general interest as against specific cases which are taken up by the PGCs. At the apex level there is the Customs and Central Excise Central Advisory Council which is chaired by the Finance Minister and comprises the heads of FICCI, CII, ASOCHAM, AIMO, FIEO etc. as its members. Two Members of Parliament are also represented on this council. This council takes up general issues relating to procedures and policy for both Customs and Central Excise matters.

VIGILANCE ORGANIZATION OF CBEC  

The Directorate General of Vigilance is an attached office of the Central Board of Excise & Customs (CBEC) in the Department of Revenue, Ministry of Finance, Govt. of India. It is headed by the Director General of Vigilance who is also the Chief Vigilance Officer of the Central Board of Excise & Customs.

2.       While the overall responsibility for the maintenance of integrity and efficiency on the part of the officers and staff working under the control of CBEC vests in the Chairman of the Board, the Chief Vigilance Officer interacts with the Board in all matters relating to vigilance  and provides the link between the Central Board of Excise & Customs and the Central Vigilance Commission. The Chief Vigilance Officer is appointed with the approval of CVC. The Director General of Vigilance / Chief Vigilance Officer liases with the Central Vigilance Commission, the Central Bureau of Investigation and field formations in matters relating to complaints having vigilance angle, investigation thereof, issue of Charge Sheets, conducting inquiries and imposition of penalties on the erring officers.

3.       The headquarters of the Directorate General of Vigilance is at 1st and 2nd Floor, Hotel Samrat, Chanakyapuri, New Delhi. It has four Zonal Units at New Delhi, Mumbai, Calcutta and Chennai.

4.       As far as Groups `B', `C' & `D' officers are concerned, the Commissioner/Addl. Commissioner / Jt. Commissioner of Customs & Central Excise of the respective field formations are the Disciplinary Authority. While complaints relating to allegation of corruption or matter having a bearing on the conduct of any officer / staff may be posted to the Director General of Vigilance / Chief Vigilance Officer, in the interest of speedy investigations, it would be preferable to file the complaints to the respective Zonal Chief Commissioner or to the  concerned Commissioner himself. In respect of Group `A' & `B' officers, copy of such complaints may be endorsed to CVO/DG(VIG). The complaints should be signed giving the full address including telephone/fax no., e-mail address etc. of the complainant.  Complaints may be sent to DG (Vigilance) or other officers of his organization whose e-mail addresses are given in the table below.  Full postal address of the person making the complaint may be indicated while sending the e-mail, and complaints received on e-mail without the full postal address of complainant may not be entertained. The confidentiality of the complainant's identity will be maintained.

5.       The names of officers of the Directorate General of Vigilance along with their designations to whom such postal complaints may be sent are given below.  Sending the complaints to the concerned jurisdictional office would expedite the action  thereon.

Sl. No.

Name of Office

Name of Officer and Address

Jurisdiction

1.

Delhi (Hqrs)

Shri Jogendra Singh Director General of Vigilance Custom & Central Excise 2nd Floor, Hotel Samrat Chanakya Puri New Delhi – 110021

Phone  – (011) 26115722 Fax – (011) 26115724

e-mail: dgvig@cbec.gov.in

All India

2.

Delhi (Hqrs)

Shri M.D. Singh            Additional Director General (Hqrs), Custom & Central Excise 2nd Floor, Hotel Samrat Chanakya Puri New Delhi – 110021

Phone  – (011) 26115725 Fax – (011) 26115726

e-mail: adgvig@cbec.gov.in

All India

3.

Delhi        (North Zone)

Shri K.K.Jha Addl. Director General (VIg.) Directorate General of Vigilance Custom & Central Excise, North Zonal Unit 2nd Floor, C R Building I P Estate New Delhi – 110002

Phone  – (011) 23370006 Fax – (011) 23370982

e-mail: adgvignorth@cbec.gov.in

Jammu and Kashmir, Punjab, Haryana, Himachal Pradesh, Chandigarh, Delhi, Rajasthan, Uttaranchal, Uttar Pradesh, Bihar, Jharkhand, Madhya Pradesh and Chattisgarh.

4.

Mumbai (West Zone)

Smt. Neerja Shah Addl DG (VIg.) Directorate General of Vigilance, Customs and Central Excise West Zonal Unit, 4th Floor, Transport House, Poona Street, Masjid (East) Mumbai – 40009

Phone No. (022) 22619506 Fax (022) 23703133

e-mail:  adgvigwest@cbec.gov.in

Gujarat, Maharastra, Goa, Daman, Diu and Dadra and Nagar Haveli

5.

Chennai (South Zone)

Shri B. Ravichandran Addl. Director General (Vig.) Directorate General of Vigilance, Customs and Central Excise South Zonal Unit, Custom House 5th Floor, Annexe 33, Rajaji Salai Chennai – 600001

Phone No. (044) 25233063 Fax (044) 25330713

e-mail:  adgvigsouth@cbec.gov.in

Karnataka, Andhra Pradesh, Tamil Nadu, Kerala, Pondicherry and Lakshadweep.

6.

Calcutta

Shri S C Jana Addl. Director General (Vig.) Directorate General of Vigilance, Customs and Central Excise East Zonal Unit, 44, Part Street, (2nd Street) Calcutta – 700016

Phone No. (033) 22472311 Fax (033) 22473048

e-mail:  adgvigeast@cbec.gov.in

West Bengal, Orissa, Sikkim, Meghalaya, Assam, Tripura, Nagaland, Mizoram, Arunachal, Manipur and Andaman and Nicobar.

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